www.rodden-graphics.de / 2: Brand / 2.2: Customer Care
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First Level of Support

Local Engineer checks the issue:
a) Fixes the issue by himself
b) Local Engineer needs assitance from Prati

Second Level of Support

Prati Engineer goes online with the machine to do remote troubleshooting to assist the local Engineer to fix the issue

Third Level of Support

Prati R&D assits Prati Engineer to support local Engineer to fix the issue.

 

The following Companies are supporting Rodden Graphics in after Sales Service at the moment:

1. Keith Phillips - KRP Electrical for VIC / SA and WA
2. Martin Cordina - Powered Innovations for NSW

Power Innovation Martin Cordina
3. Ross Black - RB Electro for QLD.
4. Waiting on service engineer for New Zealand - Coming soon.
5. Waiting on Service engineer for Singapore - Coming soon.

6138 Besucher

Rodden Graphics Melbourne Australia Impress

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